Do you like to be involved in customer service? Face to face, telephone or online?
Being part of a team - dealing with wide ranges of people and managing their requests?
If you are well spoken, polite, friendly, can interact with other people and simply love talking and listening, this could be an opportunity for you.
Working in this industry, you will gain a proficient level of computer skills and an ability to respond to customer enquiries.
The Tasmanian Polytechnic's customer contact qualifications can lead to a range of employment opportunities including:
Customer Service Representative
Interested in providing sales resolutions? Develop the skills and ability to find perfect matches to customer needs.
Contact/Call Centre Agent
Considering employment which allows you to be part of a team but not on show to your customers? Flexible working arrangements? This role allows you to communicate by telephone and online in an ever increasing range of organisations.
Find Out More
- No qualifications are currently being offered by the Tasmanian Polytechnic.